Keep the main thing... the main thing... Promote the professionals in your back-office until the appointment is set and the prospect is sold on taking an application.
*** THE MANAGING DIRECTOR'S ROLE IS TO MAKE SURE THERE IS ALWAYS A FOLLOW UP DATE AND CALL OR TEXT US 1 MINUTE AFTER WE MISSED THE FOLLOW UP DATE. IF IT'S SALES CALL, THEN MAKE SURE YOU CALL OR TEXT US 5 MINUTES BEFORE THE SCHEDULED TIME!!
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